I have a problem whit Currency and Paypal payment

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme November 01, 2019
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Kelly R Support Agent
1 week ago

I checked your website.

You configured all correctly. I think paypal api credentials are not correct.

Error code is 10002 and it occurs because of api credentials.

Best Regards,

Matteo Bertelli commented privately
Kelly R Support Agent
1 week ago

Please give me your website url and admin credentials.

Let me check your website.

Best Regards,

Matteo Bertelli
1 week ago

Hi.

The currency in ok now, but I have the same error when I would to pay whit Paypal (see the attachment).

How can I fix that?

Second things, when I book a tour I can book only after 1 week to now. Can I change this setting? Where?

Kelly R Support Agent
2 weeks ago

Hi,

Please add currencies in administrator and set it in theme options panel.

Please note currency code should be acceptable in payment. For example, USD, EUR, etc.

http://prntscr.com/prgmvj

http://prntscr.com/prgn28

Best Regards,

C-Themes

Matteo Bertelli
2 weeks ago

Hello.

I have a problem whit currency and Paypal payment.

In the all website I don't see che currency, only the number of price, I add manually with css the € symbol. But in some place the symbol don't see and is not good for me and my client. And, most important, I wold be sure that the price are in Euro and if an American, o Russian or anywhere customer buy the tour will pay in Euro, not in USD or RUB or whatever.

Second problem. I try to make a payment for test but when I choose Paypal method and click Book Now a don't be redirect to Paypal page but give me this error.

Error : Security header is not valid

Array

(

    [TIMESTAMP] => 2019%2d11%2d01T10%3a54%3a38Z

    [CORRELATIONID] => 45bbecdac5c23

    [ACK] => Failure

    [VERSION] => 109%2e0

    [BUILD] => 000000

    [L_ERRORCODE0] => 10002

    [L_SHORTMESSAGE0] => Security%20error

    [L_LONGMESSAGE0] => Security%20header%20is%20not%20valid

    [L_SEVERITYCODE0] => Error

)

How I fix that? My client need to launch website now. Thanks