Slider is not working properly

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Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme January 06, 2020
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Kelly R Support Agent
4 years ago

If you have any question or issue with our theme, we will guide you and fix the issue.

But it is Slider Revolution plugin. Not Travelo theme. So we can not support it.

Please check documentation of slider revolution plugin to make the slider.

Best Regards,

Ashok Kumar
4 years ago

Hello,

If it's so, you have mentioned this at the time of purchasing the theme. Nothing such thing is mention at that time, we adopt this theme as you provide such support. We are not professional that's why we need your help.

Kelly R Support Agent
4 years ago

Hi,

As I said in last message, using slider revolution plugin is out of support service.

You should make your slider in your website.

Best Regards,

Ashok Kumar
4 years ago

Hello Team,

On the home page, the main slider is the pivotal point of the website if it's not working properly what is the use of it? Kindly guide us how to do it? At the time purchase, we get the full support and nothing is mention about any service out of support.

Secondly, on the http://www.soaptheme.net/wordpress/travelo/tour-home/ all the functions of slider are working properly like manual slide change option, proper speed of animation effects and all. But when we upload the theme, we are facing problems

Kelly R Support Agent
4 years ago

Hi,

We used slider revolution plugin for the slider and slider revolution plugin is out of support service.

Best Regards,

Ashok Kumar
4 years ago

www.dhamtrip1.dhamtrip.com is our website. The slider is taking so much time in loading and there is no manual option to change the slides.