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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme November 22, 2018
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Kelly R Support Agent
3 years ago
Resolved.
Kelly R Support Agent
3 years ago

Hi,

If you use WooCommerce payment in CityTours theme, customers can not see thanks page and invoice page.

They can see WooCommerce orders page.

Booking tab is compatible with WooCommerce payment.

Please give me your website url and admin credentials. And send me cpanel info. I should check database.

Regards, C-Themes

Germán Torres
3 years ago

My theme is up to date. The plugins are up to date. Maybe the booking tab is not compatible with Woocommerce? Because I'm using woocommerce to make payments. I've tried a lot but dashboard still empty.  I like the thanks page and invoice in template, but I can't make to work. 

Kelly R Support Agent
3 years ago

Hi,

We did not update our demo site correctly. Please book and visit dashboard page in our demo site again.

If you cannot see book history in dashbard in your website, please update the theme to the latest version and update ct-booking plugin to the latest version. And then activate another theme and activate CityTours theme again.

Regards, C-Themes

Germán Torres
3 years ago

Hi, I bought this template, I really like and I'm working locally right now, because I can't deploy remotely until I've finished.

I’ve tried booking some items, but in the dashboard booking history doesn’t show anything.

You can test in your own demo: http://www.soaptheme.net/wordpress/citytours/dashboard/

I mean, if I try with a suscriber user (to make some test booking) and confirm the order (as admin):

https://postimg.cc/qNp1FNTj

Then go to dashboard (when purchase is completed) In the booking tab doesn’t show anything:

https://postimg.cc/06Qc8hrS

So, I’m wondering what is the booking tab for?

Best regards.