Receiving of Emails iN sign up forms or contact form

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme December 03, 2018
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Kelly R Support Agent
3 years ago
Resolved.
Kelly R Support Agent
3 years ago

Please set page template as "Template Home".

http://prntscr.com/m4fv2k

Then search form will be shown in your page.

Regards, C-Themes

joseph sanda
3 years ago

Ok, thank you. Hello, I am glad I got good support. I have a problem. My
template has lost the search bar details on front page, I had use the Home
page 5 type which has a search box, now t has lost after i was editing my
content. How do I activate the search box

Kelly R Support Agent
3 years ago

Hi,

About the customization service, please contact wow.kingdev08888@gmail.com with customization details.

Regards, C-Themes


joseph sanda
3 years ago

Ok, thank you.

Let me try to do that..
I have another question..How much can I pay for customisation on the
modules, i need more modules, so it reads like this..Hotel, Accommodation,
Tours, Buses, Cars, Trucks, Train...
Thanks..

Kelly R Support Agent
3 years ago

Hi,

I checked your website and the main issue is your website can not send any email.

So when visitors create accounts in your website, they can not receive confirmation email.

Please contact hosting provider about this issue. It is not CityTours theme issue.

Regards, C-Themes



joseph sanda
3 years ago

Ok, thank you. I understand how you explain this but practically doing it ,
doesnt work so thats why am asking for that help..

I am not a professional programmer but i understand abit of programming, I
gave you all my creditials for you to login and make it work.. The problem
is this, u havent test it on your side and how it works..Simply try
register on your side get the email and the password, screenshot then from
there we gonna have a prove that it worked..Kindly, do help..just test
everything on ur side and see if it works..i have given u cpanel details
and also worspreaa details..

Kelly R Support Agent
3 years ago

Hi,

CityTours theme uses Wordpress Default signup feature.

So it requests email and username and sends email to set password.

Regards, C-Themes

joseph sanda
3 years ago

Thank you for your response and thanks for the support.

However, the sign up that is created works well, though it doesnt have the
sign up details of email and password, rather than the action is username
and email..where by after a user has create an account then he/she cant
login due that the login details asks on enter email and password..just try
and check by practically registering a new user..

was thinking this template could work like this action, on sihn up form of
: www.trip.com
where a user sign up and even gets an email to activate his or her account.

Thanks..

Kelly R Support Agent
3 years ago

Hi,

Please check http://prntscr.com/lrrgrf

For now, visitors can signup your website now.

Regards, C-Themes

joseph sanda
3 years ago

Hi,
Lets deal with this issue first : the user signup issue..

Here are my website url and admin credentials.

Cpanel
Domain: www.universalstandard.co.ke
Username: zyrsldxz
Password: ]Pv79R-cK3xwO7

********************************************************************
Wordpress Admin
Username : 123universal
Password : admin123universal

Thanks Alot

Kelly R Support Agent
4 years ago

Hi,

Please tell me what issue you still have among 2 issues.

If you say about email issue, please confirm when users sign up in your website, they can receive email from your website.

And if you say about the user signup issue, please tell me your website url and admin credentials.

I will check your website.

Regards, C-Themes

joseph sanda
4 years ago

Hi,

I have done this initially and it has not worked

Kelly R Support Agent
4 years ago

Hi,

1. Please set "Anyone can register" in Settings -> General menu. Then visitors can sign up in your website and you can see sign up link in login page.

2. It may cause by your email server. Please install WP Mail SMTP by WPForms plugin and config it to send email in your website.

Regards, C-Themes


joseph sanda
4 years ago

Hi,

I have a problem with the template. I purchased :

CityTours - Hotel & Tour Booking WordPress Theme

and

1. I can not see the sign up form or  registering form, where a visitor can fill his or her details in the sign up form or registering of new account

2. I have tried to use the contacts 7 form and when a visitor submits the message on the contacts page I can not receive an email of the message sent.

Kindly, help

Kindly, help..Thanks