Hi,

Please confirm you activated metabox plugin in your website.

If yes, please give me your website url and admin credentials and ftp information.

Regards,  C-Themes

Hi Kelly,
I have the following problem since yesterday we are not able to edit pages:

*Notice*: Use of undefined constant RWMB_JS_URL - assumed
'RWMB_JS_URL' in
*/home/rilamona/sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php
*
on
line *163*

*Notice*: Use of undefined constant RWMB_VER - assumed 'RWMB_VER' in
*/home/rilamona/sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php
*
on
line *163*

*Fatal error*: Uncaught Error: Class 'RWMB_Date_Field' not found in
/home/rilamona/
sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php:165
Stack trace: #0 /home/rilamona/
sofiadaytour.com/wp-includes/class-wp-hook.php(286):
ct_metabox_admin_enqueue_scripts('post.php') #1 /home/rilamona/
sofiadaytour.com/wp-includes/class-wp-hook.php(310):
WP_Hook->apply_filters(NULL, Array) #2 /home/rilamona/
sofiadaytour.com/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3
/home/rilamona/sofiadaytour.com/wp-admin/admin-header.php(99):
do_action('admin_enqueue_s...', 'post.php') #4 /home/rilamona/
sofiadaytour.com/wp-admin/edit-form-advanced.php(389):
require_once('/home/rilamona/...') #5 /home/rilamona/
sofiadaytour.com/wp-admin/post.php(197): include('/home/rilamona/...') #6
{main} thrown in
*/home/rilamona/sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php
*
on
line *165*
Best regards,
Victor Kostov

Thank you for the information.

Hi,

You can not change order in home page. It uses shortcode and there is not order option.

And as you can see in http://sofiadaytour.com/tour/ there are sort by price and sort by rate feature.

Regards, C-Themes

Hi Kelly,
Yes. Thank you very much pagination works well. I have 2 quick questions:
- can I cahnge the order of the tours on Home page -
http://sofiadaytour.com/
- can I change the order on the tours list - http://sofiadaytour.com/tour/
Best regards,
Victor Kostov

I did it. For now pagination works well.

Regards,

Kelly ,
I have now this answer:

This is because the server works with FastCGI, and it does not support old
and deprecated. You can replace them as follows and everything will be OK:

filter_input(INPUT_SERVER, "REQUEST_URI")

to become:

$_SERVER["REQUEST_URI"]

Can you do that?
Best regards,
Victor Kostov

Hi,

I am saying about pagination issue.

Following PHP code returns NULL.

filter_input( INPUT_SERVER, 'REQUEST_URI' );

It is because of Server configuration and pagination is not working well because of it.

Please contact hosting server provider about it.

And I can not understand your 2nd question.

"Can I ask you also why was Google not able to detect the different web-site categories (I need them for dynamic adwords dynamic advertising)?"

Please tell me more details about it.

Regards, C-Themes

Hello Kelly,
Could you let me know the page you had this error from? Hosting replied
they don't get this error message.
Best regards,
Victor Kostov

Hello, I guess this is related to Google categories or?
How about page sequence - it has not been fixed yet, I have given you
credentials a week ago.

Best regards,
Victor Kostov

Hi,

Sorry for the late reply.

I got message from your website and I thought it was spam.

I checked your website and I found following php code is not working in your website.

filter_input( INPUT_SERVER, 'REQUEST_URI' )

Please contact your hosting server provide about this issue. They can fix this issue configuring server settings.

Regards, C-Themes

Hi Kelly,
I can see that the page sequence is not yet fixed, I am sure you will get
there soon. Can I ask you also why was Google not able to detect the
different web-site categories (I need them for dynamic adwords dynamic
advertising)?

Best regards,
Victor Kostov

Hi kelly,

This notice confirms that your password was changed on www.sofiadaytour.com.

If you did not change your password, please contact the Site Administrator at
victor@vtravel.bg

This email has been sent to c-themes+galY2LX36l1b45NykpZb@mail.support-hub.io

Regards,
All at www.sofiadaytour.com
http://sofiadaytour.com

Hi Kelly,
Credentials are as follows:
sofiadaytour.com/wp-admin
user: kelly
Pass: VzU!F7C3j*7jR$c5ux46KwP4

Best regards,
Victor Kostov

Hi,

Please give me your website url and admin credentials and ftp information.

Let me check your website.

Regards, C-Themes

Hello Kelly,
I found a small but embarassing bug which I do not know how to fix. On the
http://sofiadaytour.com/tour/?page=2 actually you are not able to go back
to http://sofiadaytour.com/tour/?page=1 because the link on Page 1 /under
the tours there are page numbers and Previus - Next buttons/ points to Page
2 again...
Please let me know if you understand the problem, I will try to expalain
again
[image: image.png]
Best regards,
Victor Kostov

Hi,

After installed Yoast SEO plugin, you can put meta data in edit page and edit post, etc.

And you can duplicate posts, tours, hotels using post duplicator plugin.

Regards, C-Themes

Hello Kelly,
I am afraid the screen is different for me (see below) and I am afraid Meta
Box has nor been well installed somehow.
Also another question - is it possible to duplicate a page (for example a
tour page) instead of creating every time a new one?

[image: image.png]
Best regards,
Victor Kostov

Hi,

You can edit meta data in page edit.

http://prntscr.com/mbc3dp

Regards, C-Themes

Hello Kelly,
I had it already installed I think - see print screen
[image: image.png]
I still do not know where to put the meta data.


Best regards,
Victor Kostov

Hi,

Please use Yoast SEO plugin to add meta data.

And I checked your website. http://sofiadaytour.com/tour/rilamonasteryshuttle-tour/?selected_currency=bgn

I can see price in usd and bgn currency.

Regards, C-Themes

Hi Kelly,
Could you please let me know where can I add meta data for each page
(description and keywords)?
Also I just noticed all the other than Euro currencies show 0 now, it used
to calculate all the prices of the tours in the respective currency.
Thank you
Best regards,
Victor Kostov

Hi,

I can get following issue from paypal now.

Error code is  PayPal Pro Error: ID 10002 and you can check the issue in http://kb.modularmerchant.com/paypal-pro-error-id-10002-a673.php

Please confirm your paypal api keys are correct.

And I can not login your website now.

Regards, C-Themes

Kelly,
I appreciate. Paypal not responding still. Could you check before I change
credentials?

Hi,

I updated theme files and cart page is working well now.

Please check again.

And it is public message, you should change cpanel information and website admin credentials.

Regards, C-Themes

Hello Kelly,

We are not able to update the theme ourslevs because we might loose info.
Please feel free to access our cPanel and update the theme /
sofiadaytour.com/:
http://dunav.ns1.bg:2082/
user: rilamona
pass: 1bdb1a1bdb1a

If you wish then to access the admin, I created an admin user for you:

sofiadaytour.com/wp-admin
user: kelly
pass: kelly 123
Thank you in advance

Best regards,
Victor Kostov

Username: kelly

To set your password, visit the following address:



http://sofiadaytour.com/wp-login.php

Hi,

1. Please update CityTours theme to the latest version. You can download latest version from themeforest and replace the them with latest version in your website.

We fixed it in several days ago.

2. , 3 Please confirm your api key is correct and you set currency code correctly. Currency code should be acceptable in paypal such as USD, EUR, etc. You can add currencies in Currencies menu. After added currencies, you should set available currencies and default currency in theme options panel.

If you did them correctly, but have the same error, please send me your website url and admin credentials.

Let me check your website. Please note you should update the theme to the latest version.

Regards, C-Themes

Regards, C-Themes

Dear Kelly,
We thank you so much for the info, we made it work now.
I hav enow a couple of other issues with booking and payment process:
1. The add options/services do not sum up in the total for payment when I
update the cart:
http://sofiadaytour.com/place-your-order-2/?tour_id=213&date=18%2F12%2F2018&time=09:00+AM&adults=2&kids=0
2. PayPal payment is not responding
3. Credit card payment is not responding either.
[image: image.png]
I have input our PayPal API but there must be some other settings not
properly done?

Best regards,
Victor Kostov

Hi,

It is not special page. It is archive page and you can visit it in http://sofiadaytour.com/tour/

And you can set some settings for this page in theme options panel.

http://prntscr.com/lvxa8n

Regards, C-Themes

Hello,
Thank you very much. It works perfect now. I have now this question: I
imported your theme site and started working on it. However, I do not seem
to have all pages. For example:
http://sofiadaytour.com/
I have this page: http://sofiadaytour.com/tour/arc-de-triomphe/
But I do not have this page:
http://www.soaptheme.net/wordpress/citytours/tour/
or this one: http://www.soaptheme.net/wordpress/citytours/tour/?view=grid
Could you help me?
Best regards,
Victor Kostov

Hi,

You did not install metabox plugin in your website.  Metabox plugin is a required plugin in CityTours theme and you can install all the required plugins in CityTours -> Tools menu or Appearance -> Install Plugins menu.

Regards, C-Themes

When I try to add or edit a page, I get this message:

Notice: Use of undefined constant RWMB_JS_URL - assumed 'RWMB_JS_URL' in /home/rilamona/sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php on line 163

Notice: Use of undefined constant RWMB_VER - assumed 'RWMB_VER' in /home/rilamona/sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php on line 163

Fatal error: Class 'RWMB_Date_Field' not found in /home/rilamona/sofiadaytour.com/wp-content/themes/citytours/inc/functions/metaboxes.php on line 165