Check-out Page

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme February 24, 2020
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Alexandre Silva
1 month ago
Hello, Perfect. Thank you very much!
Kelly R Support Agent
1 month ago

Hi,

Please use following css code to fix it.

.form-row .woocommerce-input-wrapper .checkbox .input-checkbox {

    border: none !important;
    display: inline;
    position: unset;
    width: initial;
    box-shadow: none;
    margin-left: 0;
    height: unset;
}

Best Regards,

Alexandre Silva
1 month ago

Hello,

After i added extra fields with checkbox in check-out, i´m getting again the same error on display,

Basically is a question of layout, in a desktop and in a mobile version.

Can you please help me?

Thank you

Alexandre Silva
2 months ago

Hello,

Please consider this issue solved.

The problem was related with "/* Add custom classes into billing form fields */" on wp-content/themes/citytours/inc/wocommerce/woocommerce.php Line 1166. 

Thank you

Kelly R Support Agent
2 months ago

Hi,

Checkout field position issue does not come from CityTours theme.

CityTours theme has not function to add/change checkout fields.

Please confirm you set configuration of the plugin.

Or can you give me your website admin credentials?

Let me check.

Best Regards,

Alexandre Silva
2 months ago

Hello,

The website is www.ontravelazores.com

Issue is with check-out fields position. 

http://prnt.sc/riwwpf

Thank you

Kelly R Support Agent
2 months ago

Hi,

I did not understand the issue.

Please give me url for the issue. Let me check the issue.

Best Regards,

Alexandre Silva
2 months ago

Hello,

Regarding the following issue:

1) I installed the Woocomerce Check-out fields, but is not allowing me to change the pre-set fields, specially to determine fields on the left or right. I think is due the theme options.

After conversation with Woocommerce Support, they say this is related with theme.

The issue is cause by "form-row form-row-first form-group col-sm-12".

It should be "col-sm-6" to give the possibility to assume the left, width or right. 

Can you please help me with this?

Thank you 

Alexandre Silva

Alexandre Silva
2 months ago

Hello,

Is now working.

Thank you

Kelly R Support Agent
2 months ago

Hi,

1. Please add following css code to fix the issue.

.woocommerce-checkout-review-order .woocommerce-checkout-payment .payment-options li label { display: inline; }

2, Unfortunately, you can not order tour types for a specific sequence.

Best Regards,

Alexandre Silva
2 months ago

Hello,

Regarding the check-out payment icons did you had the opportunity to check the issue regarding the style? 

How can i re-order the Tours types for a specif sequence? 

My website URL is www.ontravelazores.com 

Thank you

Kelly R Support Agent
3 months ago

CityTours theme has calendar and the plugin has calendar library, too.

They conflict each other. So you can not use the plugin in CityTours theme.

Regards,

Alexandre Silva
3 months ago

Hello,

Thank you for your feedback. 

Why i cannot use that plugin? Are you able to help me to understand why/or the error that it causes? 

I really need to use it due my activity, because the "Car Transfer" from theme is basic considering my needs. 

My website URL is www.ontrazelazores.com 

Thank you

Kelly R Support Agent
3 months ago

Hi,

You can not use Chauffeur Booking System plugin in CityTours theme.

The plugin conflicts with CityTours theme.

And for the payment icon issue, please send me your website url. Let me check.

Alexandre Silva
3 months ago

Hello,

Thank you for your fast reply.

Regarding the payment icons the plugin author says the theme is overwriting the style. 

I´m having other issue regarding the use of other plugin. 

When i activate the plugin "Chauffeur Booking System", the calendar from "tours" disappear. The plugin author says is a theme problem due the jQuery UI Datepicker with different styles.

Can you please help me with this issue?

Thank you

Kelly R Support Agent
3 months ago

Hi,

1. CityTours theme uses woocommerce only for payment. So you can not add/change booking fields in CityTours theme.

And those fields in woocommerce checkout page are not from citytours theme. They are from woocommerce.

2. I don't know what you are saying now. But if you want to change styles of payment icons, please use css.

Theme options panel has not such feature.

3. 4. You can not use woocommerce email for booking notification. CityTours theme sends booking confirmation email to customers for every booking.

Best Regards,

Alexandre Silva
3 months ago

Hello,

I would like to kindly request help with the following:

1) I installed the Woocomerce Check-out fields, but is not allowing me to change the pre-set fields, specially to determine fields on the left or right. I think is due the theme options.

2) In the Woocomerce Check-out Page, the Credit Card icons are deconfigured and the Woocommerce Stripe Gateway plugin theme autor, says is due the theme options. 

3) I saw that in woocommerce emails the tours booked and selected date and persons details do not goes on emails. Is possible to add?

4) I would like to use the Woocommerce Emails for all bookings. Is possible to remove the tours emails? They are deconfigured. 

Look forward for your reply.

Thank you very much

Alexandre Silva