https://prnt.sc/uy6pmc

why i cannot custom change it

If you have any other issue with our theme, please create another ticket.

Regards, C-Themes

Good morning I have spoken with the hosting provider and we have reviewed the htacces. Finally we changed some lines of code and made a new installation and the problem has been solved.

Thank you very much for your help, have a good day.

Hi,

Then please give me your website url and admin credentials and ftp information.

Let me check it.

Regards, C-Themes

Hi, I checked this and if you have reading and writing permission. What else could be the problem?

Hi,

Our theme has not such feature. Please confirm there is .htaccess file in your website root directory and it has read/write permission.

When you change permalink setting in your website, wordpress edit this file, so it should have read/write permission.

Regards, C-Themes

Good afternoon, I'm configuring your theme and I have a small problem, putting from the wordpress in permanent link does not direct me to the pages, when I try to go to one I get 404 errors. Is there another place within your theme where I should change this too?

Thank you very much in advance, greetings.