Problem with permanent links

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme January 16, 2019
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Maria Gracie
2 weeks ago

https://prnt.sc/uy6pmc


why i cannot custom change it

Kelly R Support Agent
1 year ago

If you have any other issue with our theme, please create another ticket.

Regards, C-Themes

Florencio Isai Rodriguez
1 year ago

Good morning I have spoken with the hosting provider and we have reviewed the htacces. Finally we changed some lines of code and made a new installation and the problem has been solved.

Thank you very much for your help, have a good day.

Kelly R Support Agent
1 year ago

Hi,

Then please give me your website url and admin credentials and ftp information.

Let me check it.

Regards, C-Themes

Florencio Isai Rodriguez
1 year ago

Hi, I checked this and if you have reading and writing permission. What else could be the problem?

Kelly R Support Agent
1 year ago

Hi,

Our theme has not such feature. Please confirm there is .htaccess file in your website root directory and it has read/write permission.

When you change permalink setting in your website, wordpress edit this file, so it should have read/write permission.

Regards, C-Themes

Florencio Isai Rodriguez
1 year ago

Good afternoon, I'm configuring your theme and I have a small problem, putting from the wordpress in permanent link does not direct me to the pages, when I try to go to one I get 404 errors. Is there another place within your theme where I should change this too?

Thank you very much in advance, greetings.