Availability form not working

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Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme January 31, 2019
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candy mika
1 week ago

The site is live, where did you find out about this post? I have read a few articles on your website snake game and I really like your style.

Mekimi San
1 month ago

As of right now, Absurdle is exclusively playable on its website here, a platform created by the writer and software developer.

Kelly R Support Agent
3 years ago
Resolved.
Ioannis Sampsonidis
3 years ago

Thank God, finally! Thank you! Yes, it seems it works now.

Kelly R Support Agent
3 years ago

Hi,

I deactivated autoptimize plugin and it works well.

Regards, C-Themes

Ioannis Sampsonidis
3 years ago
This is the tour I am trying to setup right.
Ioannis Sampsonidis
3 years ago

I still have not found a good and functioning way to present the package "Qigong and Yoga vacation on Crete Greece" that has repeated travel days. As seen on the screenshots attached, the search form on page https://travelanddo.net/tour/qigong-yoga-crete-greece/ gives no results.

Ioannis Sampsonidis
3 years ago

cpanel: travelanddo.net/cpanel

username: isamp2

password: Sampson!!968


Ioannis Sampsonidis
3 years ago

I confirm I did not edit theme files.

I have tried, but I cannot update to your latest theme. I get an error message (as per the screenshot attached) when I try to upload the travelo.zip file.

url: travelanddo.net

wordpress dashboard:

username: travelanddo@yahoo.com

password: Sampson!!968

Kelly R Support Agent
3 years ago

Hi,

For now, I can see the error message in your website.

Can you confirm you did not edit theme files?

And please update Travelo theme to latest version and try again.

If you have the same issue, please give me your website url and admin credentials and ftp information.

Let me check your website.

Regards, C-Themes


Ioannis Sampsonidis
3 years ago

The search forms on home page https://travelanddo.net/ and on Small-group travel experiences in Greece | TRAVEL and DO - Custom holidays and retreats in Greece are generally working fine (although they need improvement, as I will explain on a different ticket). It is the form on https://travelanddo.net/tour/qigong-yoga-crete-greece/ that is not working right on my end, and after many repetitions I finally realized the problem has to do with the "TO" date field which is not holding the date input by the user. 

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Small-group travel experiences in Greece | TRAVEL and DO - Custom holida...

Custom travel experiences in Greece, ideal for a couple, family, group of friends, or for a solo traveller.
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Στις Παρασκευή, 8 Φεβρουαρίου 2019, 3:22:02 π.μ. EET, ο χρήστης C-Themes Help Desk έγραψε:


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Ioannis Sampsonidis
3 years ago

I am sorry, but it is not working on my end. Have tried with another browser (Internet Explorer) and an error message pops up (see attachment). Have cleared cookies on Chrome and re-tried, this time I do not just get no response, but I get same error message as with Internet Explorer (see screenshot). Have tried on my smart phone with Chrome, I get  same error message as when on my laptop: "Sorry, your nonce did not verify." Finally I have asked a friend to try from a whole different computer, he gets same error message.Also the "from" date remains at 02/02/2019, it is not automatically set to today's date as you say. See screenshot.
How did you manage to be successful? What browser and device do you use???
Nevertheless, no matter what you use and is working for you it is for sure not working for me or other people. The problem is not related with the internet network either, because I have tried with two different networks and I get the same error, also my friend was located in another city. What can we do?
Στις Παρασκευή, 8 Φεβρουαρίου 2019, 3:22:02 π.μ. EET, ο χρήστης C-Themes Help Desk έγραψε:


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Kelly R Support Agent
3 years ago

Hi,

As I said before, from field will be today and to field will be 30 days after of today. If you did not set them.

And I checked https://travelanddo.net/tour/qigong-yoga-crete-greece/ I changed date fields and it works well.

Regards, C-Themes


Ioannis Sampsonidis
3 years ago

OK, it is not working on my end. What could be the problem? Please, see screenshots attached.


Στις Πέμπτη, 7 Φεβρουαρίου 2019, 12:59:12 μ.μ. EET, ο χρήστης C-Themes Help Desk έγραψε:


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Kelly R Support Agent
3 years ago

Hi,

Please check https://www.awesomescreenshot.com/image/3856896/70bd9f966de8181fe7efe2b5bfe3a83a

You can see tour packages in this tour.

And you can not disable preset date.

Regards, C-Themes


Ioannis Sampsonidis
3 years ago

Thanks for answering.

Sorry, serch tour package form is not working on my end.  Please send me screenshots showing that it works on your end.

How can I disable preset "to" date? I prefer the field to show empty and not 30 days after today.

Thank you.

Kelly R Support Agent
3 years ago

Hi,

screenshot_2.png: It is search tour package form. And search field will be put as today and 30 days after today automatically.

If you search from today to 2019-05-01 then tour packages will be searched.

And max peopel field means "how many peoples can book in every tour schedule".

Regards, C-Themes


Ioannis Sampsonidis
3 years ago

QUESTION 1:

As per the Screenshot_1 attached I list three multiday travel packages under my website. Two of them are not repeated (i.e. take place only once per year), but one of them is repeated.

The problem is related to the one that is repeated (i.e. the Qigong and Yoga vacation) .

As per Screenshot_2 when we go to the detail page of the package that is repeated the Check Availability form has an irrelevant date as a pre-set "to" date plus it delivers no results even when I choose a period including my tour dates.

As you can see on screenshots 3, 4, and 5 the schedules are set.

Which setting is wrong and the Check availability form does not work? 

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QUESTION 2: 

My second question is written on screenshot_5

Thank you!