Embedded Video

Closed
CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme June 06, 2020
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Alexandre Silva
3 months ago

Hi,

Thank you for double checking. 

I found the CSS code online for the fix and i completely forgot to reply to this ticket.

Thank you.

Best regards,

Alexandre Silva

Kelly R Support Agent
3 months ago

Hello,

I found you fix the issue using css code.

Best regards,

Alexandre Silva commented privately
Kelly R Support Agent
3 months ago

Please give me your website admin credentials.

Let me check.

Best regards,

Alexandre Silva
3 months ago

Hi,

I was checking the configuration in the ROW settings but i can´t find nothing to disable it. 

There´s an option that gives the opportunity to hide by device, but is not selected.

This should be something activated by code. 

Look forward for your reply.

Thank you

Kelly R Support Agent
3 months ago

Hello,

I can see you hide video in mobile in WPBakery.

Please check http://prntscr.com/svsewr

Best regards,

Alexandre Silva
3 months ago

Hello,

I use the embedded video configuration from the original theme/demo in the homepage by "Raw HTLML"

In mobile version, the video doesn't play or appear. 

What should i do?

Thank you

Additional Info

Your Website Url: www.ontravelazores.com