Page - About US - IMAGE Display Error

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme June 13, 2020
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Alexandre Silva
1 month ago

Hello,

Thank you very much for your help.

Best regards,

Alexandre Silva

Kelly R Support Agent
1 month ago

It has an issue with font rendering.

I fixed it.

Best regards,

Alexandre Silva commented privately
Kelly R Support Agent
1 month ago

Sorry my mistake.

Please use following css code.

@media only screen and (max-width: 425px) {

.vc_custom_1592051332650
 {
    min-height: 300px;
    background-size: contain;
}
}

And I can see it uses local font file. It means your website has not font file.

Please give me your website admin credentials and cpanel information via private message.

I will help you fix it.

Best regards,

Alexandre Silva
1 month ago

Hello,

Thank you for your reply.

The CSS code is giving an error when introducing in theme options and does´t take any effect. 

Regarding the title, in the mobile version using chrome or in IOS the tittle display with a different letter type.

Please check the screenshots attached.

Thank you

Kelly R Support Agent
1 month ago

Then please use following css code to fix image stretch issue.

@media only screen and (max-width: 425px) {
background-size: contain; {
    min-height: 300px;
    background-size: contain;
}
}

And I don't understand title issue in mobile. It is the same in mobile and in desktop.

Please tell me what is different in the title.

Best regards,

Alexandre Silva
1 month ago

Hello,

Thank you for your reply.

The image shouldn't automatically adjust to mobile version? Is not doing that.

The only thing that changes in the text in the mobile version is the title,  it is automatic theme settings, since it was implemented through the demo version. Nothing else change.

I will check that issue with WPML.

Look forward for your reply.

Best regards,

Alexandre Silva

Kelly R Support Agent
1 month ago

Hello,

In mobile, image is cut, it is default. We can not put full size of the image.

And title is changed because it is mobile.

And for Portuguese version issue, please contact WPML plugin support team.

Best regards,

Alexandre Silva
1 month ago

Hello,

I´m having a problem in a page, with image that uses the theme setup. 

On the WEB version the image and tittle is displaying correct. 

In the MOBILE version, the image appear as cut and a tittle change the letter type.

After updating the image in En version, in the Portuguese version, is not updating. 

Please see attached screenshots. 

The link is https://www.ontravelazores.com/about-us

Look forward for your help.

Thank you

 Alexandre Silva

Additional Info

Your Website Url: https://www.ontravelazores.com/about-us