Installing my theme

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Panagea - Hotel and Tours Booking WordPress Theme Panagea - Hotel and Tours Booking WordPress Theme February 11, 2019
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Kelly R Support Agent
4 years ago
Resolved.
Mofreh Landious
5 years ago

Hi!

I believe that with more efforts, I can discover and manage the majority of
issue. What is sad, is that you do not offer any help!!!

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Kelly R Support Agent
5 years ago

Hi,

I checked your website www.cami-tour.com and I can see you made your website like Panagea demo site.

And you changed wordpress theme, so some shortcodes that was from old theme will not work and custom post types, too.

It is not issue.

Regards, C-Themes


Mofreh Landious
5 years ago

Hi,

Normally, in wordpress I can shift between themes without any issues. Now,
I am shifting from Travelo to Panagea as if I am building a new site. I can
not update my old pages and even I lost a number of them.

You can visit www.cami-tour.com to understand that the fields are
duplicated especially in the footer.

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Kelly R Support Agent
5 years ago

Hi,

As I said before, you changed theme in your wordpress site.

Every wordpress theme has his own custom post types, etc.

You should create hotels and edit pages in your website again.

And I did not understand menu issue clearly.

Regards, C-Themes


Mofreh Landious
5 years ago

Hi,

I have something wrong there. I could not shift between the different
themes. I forced me to log to the sever and deactivate the plugins to be
able to get to my wordpress dashboard.

After solving this problem. I am now facing different issues: the menu as
if it is duplicated or the whole theme. Second, I can not update my old
pages. The third issue is that I lost a number of my old pages under HOTEL
section
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Kelly R Support Agent
5 years ago

Hi,

You changed theme in your website, so shortcodes in old theme are not working.

So they are shown as texts in your website.

It is not issue. 

Regards, C-Themes

Mofreh Landious
5 years ago

Well! I managed this one by logging to server and deactivating my plugins. It was the reason behind the issue.

Now, I have something different. I turned to be a mess on my site http://cami-tour.com/goroda-egipta/

All the pages have appeared in my menu and the ones with content are not working http://cami-tour.com/oteli-egipta/

By the way, I was using Travelo before. It leaves a mess of codes on my pages. I need a way to get rid of these codes and let the text appear to my readers

Mofreh Landious
5 years ago

Now, I have almost the same persisting issue: I installed the the theme and started working on it. First, I couldn't sea my pages as if the majority of them have gone somewhere. Second, I tried to change to the old theme, but I got I an error 500. It can be seen on my site http://cami-tour.com/

Mofreh Landious
5 years ago

Hi Kelly!

I would never give my admin to anybody. This is the rule. Second, I manged
to solve it myself.

I think you need to provide a step by step instructions to anybody or a
video with the whole insulation process. I watched a somehow poor video and
magaged finally to fix it.

Best regards,
Mofreh Landious
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Kelly R Support Agent
5 years ago

Hi,

I did not understand your issue.

Please tell me clearly.

You installed wordpress in your website and change the theme to Panagea, right?

Please give me your website url and admin credentials.

And let me know your issue clearly.

Regards, C-Themes


Mofreh Landious
5 years ago

look, it gives me this page after activation http://cami-tour.com/wp-admin/themes.php?action=activate&stylesheet=panagea&_wpnonce=ffaceca8da

Mofreh Landious
5 years ago

I have my site www.cami-tour.com with a host and a cpanel on wordpress. The hosting company is not wordpress. I have Travelo working there. I need to shift from Travelo to the new one. Do I need to install wordpress?

Kelly R Support Agent
5 years ago

Hi,

Please install wordpress first. https://codex.wordpress.org/Installing_WordPress

After that install theme according to documentation.

Regards,

C-Themes


Mofreh Landious
5 years ago

By the way, my hosting company isn't wordpress

Mofreh Landious
5 years ago

Hi!

I red these instructions but I faced a problem getting everything right. I
made a folder in my server with the theme name and uploaded it.

When I try to view the theme in wordpress or activate, it gives "the page
isn't working 500http error
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Kelly R Support Agent
5 years ago

Hi,

Please check https://panagea.c-themes.com/documentation/#installation to install Panagea theme in your website.

Regards, C-Themes

Mofreh Landious
5 years ago

I need to get the instructions to install my theme to the server or to wordpress panel