The product data tabs in 'edit product' won't show

Pending
Bigcart eCommerce Theme Bigcart eCommerce Theme August 22, 2020
Login to reply
Amand C Support Agent
6 months ago

Hi, Mart

The problem is caused by theme option setting.

Please go to dashboard->bigcart->theme option panel. And save changes button.

If so, all css files will be generated again.

If you have any other questions, please contact us again.

Best Regards, C-Themes

Mart van de Wiel
6 months ago

Hi Amand,

That seemed to do the trick! Thank you.\

I do have another question. After the update the highlighted color of the
menu items turns to green. How/where do I change that. Also, a while back I
requested the SHOP font to be in red. that was done with some custom html
code. How/where do I change it back to white (or: can you do this).

All the best
Mart

Amand C Support Agent
6 months ago

Hi, Mart

We checked your admin carefully, but didn't find the issue on your end.

I think everything works well now.

https://prnt.sc/u90dyv

I think the problem is caused by browser cache problem. After clear browser cache, and try again.

Please check and let us know again.

Best Regards, C-Themes

Mart van de Wiel
6 months ago

Hi,

Thanks for getting back to me.

I've added some screenshots:
#1 - is just the product lists
#2 - is the default opening screen
#3 - is after I clicked on attributes (note the url indicates I did, the
page itself shows no change)
#4 - is after I clicked on variations... same problem
#5 - is when I try to make a new order
#6 - is after I try to add a person/adress
#7 - is when I try to add an item... as you see, nothing happens.

Furthermore, after the update, I can't seem to make any changes to the theme
#8 - shows I can't get to the tabs at the 'theme options' menu... It gives
a ' Javascript:void(0);' error...

The login credentials are:
admin: lippws
pw: CTHEMES007!


Thanks
Mart

Amand C Support Agent
6 months ago

Hi, Mart

Sorry for our delay.

So you got still woocomerce error? Could you let us know in detail with your screenshot images?

And please share your site URL and admin info.

Then, we'll check in detail and provide solution quickly.

Best Regards, C-Themes

Mart van de Wiel
6 months ago

Hi,

I've updated the theme, yet the problem remains. WooCommerce is just not
responding to anything I try to do... I cannot edit any order or change any
product.

Hope to hear from you

Amand C Support Agent
6 months ago

Hi, Mart

You can get that errors, because we didn't update our theme yet.

We have a plane to update our bigcart theme fully. After update, we'll notify you.

Best Regards, C-Themes

Mart van de Wiel
6 months ago

hi,

Since last week I can't get the product data tabs to show when I'm editing an item in WooCommerce (such as shipping, attributes or variations). I think this might have something to do with the recent Wordpress 5.5 update.

I also can't manually add orders... it seems as if all WooCommerce buttons aren't working.

Please help

thanks