Product Preview Thumbnail Missing/Small

Bigcart eCommerce Theme Bigcart eCommerce Theme August 24, 2020
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Amand C Support Agent
11 months ago

Hi, Stan

Sorry for our late reply.

Our developers are working no to update theme.

We'll provide the updated version within tomorrow. We are very sorry.

And to check your issue, we need to check your website.

But previous website credential is not working now.

Best Regards, C-Themes

Stan Wesley
11 months ago

Hello, I am at a loss, here is my exact issue. I have set up my site, however whenever I preview one of my products on a mobile phone I get missing thumbnails and/or the product image is really tiny, see my attachment, this also  sometimes happens when i am using a computer.

Please see attachment, This only happens when I choose

Inherit (from theme options)

under product options

Please respond as soon as you can.