Unable to add carousel

Pending
Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme October 15, 2020
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Amand C Support Agent
1 month ago

Hi, Nick

1: will not. The problem is caused by lite speed cache plugin. So if you move the theme to the other domain, it will work well.

2: Which part do you want to edit on shop page?

Please go to the admin->theme option panel.

https://prnt.sc/v5s776

Then, you can customize shop page according to the theme option value.

https://lorada.c-themes.com/documentation/docs/theme-knowledge/theme-options-panel/shop-settings/ 

If you have any other questions, please let us know again.

Best Regards, C-Theme

Nick Chaudhari
1 month ago

Thank you for your help. I have 2 doubts 1) If I install this theme on another domain the issue will be there again or no? 2) We are kind of stuck when it comes to editing shop page layout and content so can u please guide on that as well. 

Amand C Support Agent
1 month ago

Hi, Nick

We fixed your website issue. 

The problem is caused by lite speed cache plugin issue. Even if we disabled the cache plugin, the setting value will be saved on htacess file. So we replace the htaccess file to the original content.

Now everything works well. Please don't minify and combine css files with lite speed cache.

Because elementor page builder css can be broken.

If you have any other questions, please let us know again without hesitation.

Best Regards, C-Themes

Nick Chaudhari
1 month ago

Hi Amad,

Here are the details as requested please have a look.
[image: image.png]
Pass: Mayfairdemolorada1

It would be really great if you help us get the site up and running.

Warm regards,
Nick

Amand C Support Agent
1 month ago

Hi, Nick

We got the same issue again. Only website homepages doesn't work well now.

http://mayfairdemo1.consultcouch.com/home/

Above page is homepage link. It works well now.

But only your website homepage doesn't work. http://mayfairdemo1.consultcouch.com/

When we load the website homepage first, it works well. But it doesn't show well from second loading.

Very strange issue.

We think your website has some critical error. To check that, we need to enable the WP Debug mode.

Could you share your site FTP info?

Then, we'll check again.

Best Regards, C-Themes

Amand C Support Agent
1 month ago

Hi, Nick

We imported the demo data again on your end.

Everything is working well now. The problem is caused by some permalinks issue.

Please check it again and let us know, if you have any other questions.

Best Regards, C-Themes

Nick Chaudhari commented privately
Amand C Support Agent
1 month ago

Hi, Nick

First, thanks for your purchase.

You mean you can't import the demo data correctly on your end?

Please share your site URL and admin info via private mode.

Then, we'll check in detail and provide solution quickly.

Best Regards, C-Themes

Nick Chaudhari
1 month ago

We are unable to add carousel to the home landing page and the demo import data is not displayed properly. Need some help with this issue thank you.