Notifications do not appear when I add products to the cart

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Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme November 06, 2020
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Amand C Support Agent
3 weeks ago

Hi, Dubraska 

Thank you. If you have any other questions, please let us know again without hesitation.

And we'll be thankful, if you give 5 stars and feedback to our item.

https://themeforest.net/item/lorada-multipurpose-and-responsive-ecommerce-theme/26680139 

We will close this ticket.

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Hi amanda,

Thank you very much for your excellent support, I have already resolved all
my doubts.

Thanks again, you can now close my ticket.

Amand C Support Agent
3 weeks ago

Hi, Dubraska 

For the child theme problem:

Please install the lorada child theme on your end. You can find the child theme on the lorada theme package.

After that, please move all your php modification which you added on parent functions.php file to the child functions.php.

That's all.

And then, for the new question.

The position problem is caused by your custom css code,

https://prnt.sc/vgx34f

Anyone added top value manually, so it is lower than original position. We disable that code part, so it looks good now.

And it is hard to change the "hot" label. Because that string is in php code.

So you can translate the string, but can't change it.

If you have any other questions, please let us know again without hesitation.

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Hi Amanda, thanks for your help.

I have not created a child theme, in that case how can I do it?

I also have another problem, I attach the screenshots so that you
understand me, the position of the Hot label is lower than it appears in
the original topic. And I also need to know if "HOT" can be customized, I
would like you to say another word.

Original theme

[image: image.png]

My website

[image: image.png]

Amand C Support Agent
3 weeks ago

Hi, Dubraska

We added custom css code to make the same style layout.

Please check again on your end.

And then, please add all additional modifications in lorada child theme->functions.php file, not parent theme.

If you have any other questions, please let us know again.

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Hi amanda,

Thanks to you.

Everything perfect with the first question, I could do it.

But with the second question no, look how it looks in my topic. Help me
please.

[image: image.png]

Amand C Support Agent
3 weeks ago

Hi, Dubraska

Thank you.

For the first question:

You can disable the "Shipping info" easily on lorada theme option panel.

Please go to admin->theme options->single product->filter tabs and remove "Additional tab title & content" values.

Then shipping info will be removed.

https://prnt.sc/vgcw2q

For the second question:

In originally, "Continue Shopping" button is only shown, when cart page is empty.

If you add the products to cart page, this button will be disabled automatically.

To add this button, you need to add custom php code on your end,

Please check the next article.

https://www.themelocation.com/woo-shopping-button/

You can get the detail guide how to add shopping button on cart page.

If you have any other questions, please fee free to contact us without hesitation.

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Thank you very much, now it works.

I have two more queries, the first is to know how I can hide Shipping Info
from the product page, I attach a screenshot. And the second thing, is to
know if there is an option to place a "Continue shopping" or "Return to the
store" button on the cart page.

Amand C Support Agent
3 weeks ago

Hi, Dubraska 

We changed the wooocmmerce settings. So you can redirect to the cart page after successful addtion.

You can see the notification.

Please check it again on your end.

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Yes,of course.

User: seemeagency
Pass: q&gsvgCvmR##nYGCY%$yA!cc

Amand C Support Agent
3 weeks ago

Could you share your website admin info?

Then, we'll check in detail and provide the best solution to you/

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Activating this option gives us problems in mobile to scrooll in the mini
cart box.

Dubraska Suniaga
3 weeks ago

Ok I understand.

We disable this option because when we place many products in the cart, it
is very difficult to scroll to reach the end and then check out.

Is there a way to better visualize the mini cart box?

Amand C Support Agent
3 weeks ago

Hi, Dubraska 

Now we understand correctly.

The problem is caused by ajax shop setting.

In the sample video, when you click the add to cart button, you will redirect to the cart page and then show the notification.

But in our lorada theme, when you click the add to cart, you will not redirect to the cart page, because of ajax cart.

You can't see the notification after ajax add to cart.

So in our lorada theme, when customer add the product to cart, right mini cart box will be shown automatically.

https://www.awesomescreenshot.com/video/1653908?key=f4f4ab7060febc606e8d769e76882f82 

Please enable "View Mini Cart Box After Ajax Cart" option in admin->theme options->header->shopping cart element like screenshot.

https://prnt.sc/vg6vli 

Then, you can see the added product in the minicart box, after add to cart.

If you have any questions, please let us know again without hesitation.

Best Regards, C-Themes

Dubraska Suniaga
3 weeks ago

Hi amanda,

I attach two videos. In video 1 I show you an example of what should appear
when you add a product to the cart, I mean the notification "Name_product
has been added to your car".

And in video 2, I show you our page that does not show any notification
when a product is added to the cart, but it does show when you remove the
product from the cart, which is the green bar at the bottom of the cart
page that you can see in the video.

Amand C Support Agent
4 weeks ago

Hi, Dubraska 

Yes, we don't receive any notification.

This is very strange problem. Could you make screenshot video to see your issue correctly?

Best Regards, C-Themes

Dubraska Suniaga
4 weeks ago

In step 4, no notification appears as in step 3 or 2?

Amand C Support Agent
4 weeks ago

Could you let us explain your cart page work step by step?

Because we didn't see your problem on your end.

Our process step is like:

1: Add 2 products to cart.

2: Remove one product on cart page, then we receive the "Removed" notification.

3: Update one left product on cart page. Then we receive the "Updated" notification.

4: Add new product to cart on shop page.

5: Go to cart page again. Then we don't see the previous notification.

All notifications are shown by woocommerce functions, not our theme functions.

We just changed the notification style according to the woocommerce functions.

So the notifications which you receive on cart page are coming from woocommerce functions.

Please check again and let us know again.

Best Regards, C-Themes

Dubraska Suniaga
4 weeks ago

Hello, when adding a product to the cart, the notification that it was
added does not appear. The URL is www.sagimarket.com

Amand C Support Agent
4 weeks ago

Hi, Dubraska 

Everything works well on our end.

You mean you removed product on cart page, and then updated existing product on cart page?

Or add new one on cart page?

Please share your site URL. Then, we'll check in detail and provide solution quickly,

Best Regards, C-Themes

Dubraska Suniaga
4 weeks ago

I have a problem with my theme, in the cart when I delete a product, a notification bar appears at the bottom that the product was deleted, but when I add a product to the cart, no notification appears and it appeared before. Urgent help please.


I attach the image of how it appears in the cart when deleting. But the same does not happen when adding.