Cannot edit HTML blocks

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Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme November 10, 2020
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Amand C Support Agent
2 weeks ago

You are welcome.

If you have any other questions, please let us know again without hesitation.

Best Regards, C-Themes

Sigit Noviantono
2 weeks ago

Hi Amand,

My problem is solved. Thanks for help.

Sigit

Amand C Support Agent
3 weeks ago

Hi, Sigit

That's correct.

On the touch device, header widget block will be hide automatically to make the mobile responsive.

Please check your front page on the touch device.

Header widget will be hide like screenhsot.

https://prnt.sc/vgw9r6

So you can't edit the section on the small device width.

You can change the width value which is hide the header widget area.

Please go to the admin->theme options->header. And change the "Mobile layout width" on the bottom of field.

https://prnt.sc/vgwd7l

https://prnt.sc/vgwdbm

We already set the small value. So you can show and edit the header widget over 992px width.

If you have any other questions, please let us know again.

Best Regards, C-Themes

Sigit Noviantono
3 weeks ago

I cannot see the section - blank area, that's why I cannot hover the section, as seen on screenshot. Why?

Amand C Support Agent
3 weeks ago

Hi, Sigit

First, thank you for your information.

You can do this easily.

Please go to admin->html block and edit "header widget" with elementor page builder.

https://prnt.sc/vgupil

Then, you can edit the header widget easily.

https://prnt.sc/vguqg9

As above screenshot, we changed the newsletter email.

Please try again on your end.

If you have any other questions, please let us know again without hesitation.

Best Regards, C-Themes

Sigit Noviantono
3 weeks ago

Here the access:

username: loradacthem3

password: amandC123

Amand C Support Agent
3 weeks ago

Hi, SigitĀ 

First, thank you for your purchase.

Your website is maintenance mode. So we can't check your website correctly.

Could you share your website admin info with private mode?

Then, we'll check in detail and provide solution quickly.

Best Regards, C-Themes

Sigit Noviantono
3 weeks ago

Hello,

I cannot edit HTML blocks, as seen on attachment. Through Elementor it didn't show - section is blank, and through Wordpress Editor, I can edit them but cannot save.

My site: https://www.orange-cctv.com/

Please give me advise.

ThanksĀ