MY Theme did not import as i demo kindly heelp in this regard i am using cosmetic

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Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme January 03, 2021
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Amand C Support Agent
2 weeks ago

Hi Shahid,

Sorry for our late.

We already fixed that issue in the previous ticket question.

Please clear your catch and try again. Everything works well on our end.

If you have any other questions, please let us know again without hesitation.

Best Regards, C-Themes

Shahid Rafique
2 weeks ago

https://www.otwoocosmeticpk.com/

when i load the website and clicked on shop it show no product on shop page. this is the issue I am facing now

Amand C Support Agent
2 weeks ago

Hi Shahid,

We fixed the shop page issue. On your website, there was two shop page. One shop page is empty and the other one is real shop page.

So we removed empty one and add the correct shop page menu.

And for the footer & subcategory problem:

For some reason, footer widget contents were changed on appearance->widgets.

So we reset that.

https://prnt.sc/wjs68r

And to show the sub categories, you need to set the "depth" value on product category widget setting.

https://prnt.sc/wjs6pn

Original depth value was 1. So we set by 2.

If you have any other questions, please let us know again.

Best Regards, C-Themes

Shahid Rafique
2 weeks ago

also when i click n shop page from menu it could not display products

Shahid Rafique
2 weeks ago

sir, can you please let me know how you did this so in future something happens to my site I do it myself.

Amand C Support Agent
2 weeks ago

Hi Shahid,

We fixed all.

Now you can see the footer and subcategories correctly.

https://prnt.sc/wj91d3  https://prnt.sc/wj91t5 

If you have any other questions, please let us know again.

Best Regards, C-Themes

Shahid Rafique commented privately
Shahid Rafique
2 weeks ago

this issue after importing my products.

Amand C Support Agent
2 weeks ago

Hi

We checked your admin in detail and everything works well on your end.

The variable options are shown by button set option normally like screenshot

https://prnt.sc/wi9wjh 

If you want to change this part by dropdown field, you need to change the "Product Attribute Type" value like screenshot.

https://prnt.sc/wi9yci 

We already set that, so you can see the dropdown menu like screenshot.

https://prnt.sc/wi9yra 

If you have any other questions, please let us know again.

Best Regards, C-Themes

Amand C Support Agent
2 weeks ago

Hi Shahid,

Happy New Year! And thank you for your purchase.

We returned now. Could you share your site URL and wp admin information?

Then, we'll check in detail and provide solution quickly.

Sorry for our delay.

Best Regards, C-Themes

Shahid Rafique
3 weeks ago

when you will be back from vacation.

Amand C Support Agent
3 weeks ago
Hi! We are currently on vacation and we might not be able to respond to your requests before we come back.  Regards, C-Themes Support Team
Shahid Rafique
3 weeks ago