Footer and Above Footer Content Not Working

Pending
Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme January 11, 2021
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Amand C Support Agent
1 week ago

Hi Sufian

We can't understand correctly.

Could you let us know with some screenshot for the last question?

Best Regards, C-Themes

sufian ali
1 week ago

Looking good but Stripe doesn’t let me know when I have received the order. Any solution?

Amand C Support Agent
1 week ago

Hi Sufian,

To add the size guide, please create your size guide first and choose the categories.

https://prnt.sc/wm2pdb

After that, please select that size guide on product admin page.

https://prnt.sc/wm2q2h

And please check your checkout page. We fixed the issue.

https://prnt.sc/wm2szj

If you have the other problems, please let us know again.

Best Regards, C-Themes

sufian ali
1 week ago
And the stripe payment link is broken on my website. How we can fix it? The stripe payment link is broken we cannot put in your credit card or any of your information!
sufian ali
1 week ago

Looking good.

How we can add the size guide link with each of the product?

Amand C Support Agent
1 week ago

Please check now.

Is it better now?

Thank you

sufian ali
1 week ago

Check this attached file as well. I am sure, you can understand what i meant. I wanna show 3 coloumns of the products in the mobile view like in the desktop view.

sufian ali
1 week ago

Please check the attached screenshot. I am also facing this issue on the shop, jocks, brief and trunks pages.

How we can fix this?

Amand C Support Agent
1 week ago

Hi Sufian,

Your website link and attachment video link are not working on our end.

Please check your links again and let us know.

Best Regards, C-Themes

sufian ali
1 week ago

I am also facing this issue on other pages as well. Please check this video https://www.awesomescreenshot.com/video/2353675?key=7788688a134d86cdeda98632f8ae9baa.

How we can fix this?

sufian ali
1 week ago

Hi there,

I wanna show multiple columns of products in the mobile view like the desktop and I have selected the setting but multiple columns are not showing, it is showing each product in a row. Please check this screenshot  https://tinyurl.com/y6hexfa6. How we can show 3 or 4 products on the mobile view?

Do let me know

Thanks

Amand C Support Agent
1 week ago

In our end, logo size is enough large like screenshot.

https://prnt.sc/wlauim

The problem is caused by your cache plugin. Please clear your cache and check again.

https://prnt.sc/wlav9h

And we also fixed the mobile overlapped logo issue. Please clear your cache on your cache plugin settings.

Thank you

sufian ali
1 week ago

Hi there,

I have cleared the cache and also check the website on the other browsers. The logo is looking same and it is also overlapping on the slider in the mobile view.

Can you please fix these two issues?


Regards

Amand C Support Agent
1 week ago

You can increase the logo size on lorada theme option panel.

https://prnt.sc/wl9jw8 https://prnt.sc/wl9k88

We increased the logo size, so please clear your browser cache and check again.

https://prnt.sc/wl9kmq

If you have any other questions, please let us know again.

Best Regards, C-Themes

sufian ali
1 week ago

My logo is looking very small. How can I increase the logo size?

Amand C Support Agent
1 week ago

It's easy.

Please go to admin->theme options->single product->filter tabs, and remove the additional tab title & content values like screenshot.

https://prnt.sc/wl8co6

Then, you can delete the shipping information tab.

Best Regards, C-Themes

sufian ali
1 week ago

How we can delete the shipping information tab from the single product page?

Amand C Support Agent
1 week ago

You can add the menu icon in menu settings like screenshot.

https://prnt.sc/wl5l7w

You can add font awesome icon class in there.

Or you can use the lorada font icons. Please download the lorada font icon package.

If you open the demo.html file, you can see the lorada icons. In the class name, please remove the "icon-xxxx-" string and use the behind class like this.

https://prnt.sc/wl5muz

"icon-0036-desk-tape" => "lorada lorada-desk-tape"

Thank you.

sufian ali
1 week ago

How we can add the menu icon, I have created a new page. Can we add an icon with it? https://morningmogul.com/briefs/

Regards

Amand C Support Agent
1 week ago

You can edit the main navigation on admin->appearance->menus like screenshot.

In there, you can remove the sub dropdown menu content.

https://prnt.sc/wl57pc

We set that. https://prnt.sc/wl581h

If you have any other problem, please let us know.

Thank you.

sufian ali
1 week ago

Thanks a lot for your help.

In the Menu, Under the home tab, the other demos are showing. Can you please hide them?

Amand C Support Agent
1 week ago

You can change the product image ratio on admin->appearance->customize->woocommerce->product images like screenshot.

https://prnt.sc/wl50kp

Now you can see the product images correctly.

If you have any other questions, please let us know again.

Best Regards, C-Themes

sufian ali
1 week ago

Thank you,

What is the recommended size for the product photos because the face of the man is cropping? 

Amand C Support Agent
1 week ago

You can edit the topbar on lorada theme option panel like screenshot.

https://prnt.sc/wl3zyy

You can add your social links with shortcode. These social links will be set on theme option panel-> social settings.

https://prnt.sc/wl40pj

And you can edit the footer on theme option panel->footer.

https://prnt.sc/wl415q

After set your footer layout, please go to admin->appearance->widgets.

And add your footer widget contents in there. https://prnt.sc/wl421t

"Lorada Html Block" can be made on admin->html blocks. https://prnt.sc/wl42mg

If you have any other questions, please let us know again without hesitation.

And we'll be very thankful, if you leave 5 stars and feedback to our theme.

https://themeforest.net/item/lorada-multipurpose-and-responsive-ecommerce-theme/26680139

Best Regards, C-Themes

sufian ali
1 week ago

Thank you for the quick response. How I can edit the top header (which is above the menu) and the footer? Because I have to add my social media links there. 

Amand C Support Agent
1 week ago

Hi sufian,

We have done. Please check again on your end.

If you have any other problems, please let us know again without hesitation.

Best Regards, C-Themes

sufian ali commented privately
Amand C Support Agent
1 week ago

Hi sufian,

First, thank you for your purchase.

We think demo data didn't import correctly on your end.

Could you share your site URL and admin info? Then, we'll check in detail and provide solution quckly.

And one more thing.

Could we remove your all data and import our dummy content from scratch?

Best Regards, C-Themes

sufian ali
1 week ago

I have imported the demo data and the footer and above footer content is not working properly. Please check the attached screenshot. Can you please fix this and also website is showing different color schemes on different browsers. What is the issue?

Kindly fix this ASAP, I want my website live ASAP.

Thank You