I can't make any change on the template

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme January 25, 2021
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Kelly R Support Agent
3 years ago

If you have any other issue, please let me know.

Best regards,

Oliver Gomez commented privately
Kelly R Support Agent
3 years ago

Hello,

I checked your website. Your server uses php version 8.0.1 and some plugins of WordPress has issues with PHP version 8.0.1.

So I recommend you downgrade the php version of your server to 7.4 and try again.

Best regards,

Oliver Gomez commented privately
Kelly R Support Agent
3 years ago

Please send me your website ftp information.

I will check the log for the issue.

Best regards,

Oliver Gomez commented privately
Oliver Gomez commented privately
Kelly R Support Agent commented privately
Oliver Gomez commented privately
Oliver Gomez
3 years ago

Hi,


Anything I changed on the City Tours theme options, for example site skin, layout, etc.


I've just made a change the site is still loading.

Kelly R Support Agent
3 years ago

Hello,

I did not remember your previous request.

Please send me more details of your issue.

What did you change in your website and what does it mean with "website blocked"?

Best regards,

Oliver Gomez
3 years ago

Hi,

Every time I am trying to make a change on the template the site gets blocked and doesn't load.

Can you please help me with this?

I already emailed you a couple of times (oliverggomez@gmail.com).

Thanks.

Additional Info

Your Website Url: http://granadasense.com/