Missing Tour Type Feature

Closed
CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme March 24, 2021
Login to reply
Kelly R Support Agent
1 year ago

If you have any other issue, please let me know.

Best regards,

HWUK KOK
1 year ago

Hi Kelly,

Thank for the respond, I managed to solved the issue after deactivate the other plugin.

Kelly R Support Agent
1 year ago

Hello,

1. Please deactivate all the plugins except the plugins that the citytours theme requires and check the tour type menu again.

2. CityTours theme supports WPBakery pagebuilder. You can find tours element in WPBakery elements.

If you are going to use WPBakery page builder in tour, please enable it in WPBakery Pagebuilder -> Role Manager menu.

http://prntscr.com/10v65ah

Best regards,

HWUK KOK
1 year ago

Hi Kelly,

I re-attached new image with indicator to show you the issues.

1. My issue here is that I can't find Tour Types sub-menu on the Tour's menu.

2. Can't find "Tours" item in the CityTours shortcode menu as mentioned in the support document.

Kelly R Support Agent
1 year ago

Hello,

I did not understand your issue.

Please explain more details. And you can set tour type in edit tour. http://prntscr.com/10u8pc4

Best regards,

HWUK KOK
1 year ago

Hi, I have encounter issues as below:

1. Missing tour type sub menu feature under Tour menu.

2. Missing tour menu under the shortcode menu

Please help me to rectify these issue.

Thank!

Additional Info

Your Website Url: https://1touradventure.com