slider stopped working

Pending
Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme April 03, 2021
Login to reply
Kelly R Support Agent
1 year ago

Hello,

Did you install the fresh WordPress in your website?

Please try install the fresh wordpress and install Travelo theme.

Best regards,

Megan Baugh
1 year ago

I can't just create a new website. If it isn't a theme issue what is the issue?

Kelly R Support Agent
1 year ago

I can not activate the slider revolution plugin in your website.

Please create a fresh website and try again.

And please understand it is not theme issue.

Best regards,

Megan Baugh
1 year ago

Hello my slider stopped working again. The issue seems to be with the plugin Revolution Slider - I have 2 copies of this plugin installed for some reason but neither one will activate, when I try to activate it nothing happens. Please let me know if you can help. Thank you

Kelly R Support Agent
1 year ago

Hello,

It is not the theme or plugin issue.

Please send me your website ftp information or cpanel information.

And you sent me admin credentials via public message. So everyone can see your website credentials.

Please send me credentials via private message.

Best regards,

Megan Baugh
1 year ago

Hello I have done this and as soon as I installed the plugins my site went down completely now it says the website has a critical error and I can't log into the admin panel at all


Megan Baugh

Kelly R Support Agent
1 year ago

Hello,

Please install and activate all the required plugins in https://baconkotravels.com/wp-admin/themes.php?page=install-required-plugins

Best regards,

Megan Baugh
1 year ago

www.baconkotravels.com/wp-adminhttp://www.baconkotravels.com/wp-admin


user baconkotravels
pass kikiann14

Thank you


Megan Baugh

Kelly R Support Agent
1 year ago

Hello,

Please send me your website admin credentials.

Let me check your website.

Best regards,

Megan Baugh
1 year ago

there was a slider on my main page it stopped working and my host says it is a problem with the theme www.baconkotravels.com

Additional Info

Your Website Url: www.baconkotravels.com