Select Options Product ERROR

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Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme April 06, 2021
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Bruno Gomes
3 days ago

Incredible Amand, now it's perfect! <3

Thank you so much for everything <3 You are the best support ever!!!

Amand C Support Agent
3 days ago

Hi Bruno,

Sorry for our late reply.

We found the reason hardly. We debugged the code one by one.

But there was no issue on our end, The reason is the ajax call translation issue.

We enabled the ajax operation translation on wpml setting. https://prnt.sc/116kwpd

We didn't know this option before. So we can know new feature in this time.

Please check again on your end.

Everything is fine now.

If you have the other questions, please let us know.

Best Regards, C-Themes

Amand C Support Agent
4 days ago

Yes, no problem.

Please have your work.

Best Regards, C-Themes

Bruno Gomes
4 days ago

Thanks Amand


while debbug is running, can i continue translating the pages?

Amand C Support Agent
4 days ago

Thanks for your information.

We found the duine,ie on your cPanel. https://prnt.sc/115wmc3

Code debug will take much times. After find the solution, we'll let you know again.

Best Regards, C-Themes

Bruno Gomes
4 days ago

Sorry for the delay Amand

Is that our hosting has several sites, and I was not finding the duine.ie cpanel, but support told me that we have a cpanel for all the sites we host, so I was not finding

Bruno Gomes commented privately
Amand C Support Agent
4 days ago

Yes, we need cpanel URL and login/password.

Best Regards, C-Themes

Bruno Gomes
4 days ago
do you need login and password?
Amand C Support Agent
4 days ago

You can get the cPanel info from your hosting server :)

Best Regards, C-Themes

Bruno Gomes
4 days ago
Hi Amand
Yes, I can, but how do I do that? Hahahaha
Amand C Support Agent
4 days ago

Hi Bruno,

Could you give us your cpanel info?

This problem is very strange, so we can find the issue with code debugging.

If you provide the cPanel, we can debug code one by one safely.

Best Regards, C-Themes

jeda candy
4 days ago

It's necessary, I need more information run 3

Bruno Gomes
5 days ago

Good night C-Themes

I found an error when selecting product options ...

When I'm using the default language (Portuguese), the select options work normally, the types of colors and types of sizes appear ... (Imagem1 and Imagem1-2)

Now when I change the theme to another language, for example English, it doesn't work ... color and size appear (not translated) but there is no option to select ... (Imagem2 and Imagem2-1)

But if I log in with an account, the product options will appear again ... (Imagem3 and Imagem3-1)

What will be happening?