Paypal Payment gateway is not working on my website.

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme April 02, 2019
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Kelly R Support Agent
4 years ago
Resolved.
Kelly R Support Agent
4 years ago

Hi,

Did you check your website?

Yesterday, I helped you config your website settings, so that you can use woocommerce payment in your website.

Please try to book https://www.bukurutravel.co.za/tour/private-cape-peninsula-tour-from-cape-town/

Then you will see woocommerce payment while booking.

And please read http://soaptheme.net/document/citytours-wp/#woocommerce_integration carefully.

We did not say woocommerce cart page and woocommerce check out page should be set to tour cart page and tour checkout page in theme options panel. You should not change them. You should set theme in WooCommerce -> Settings menu.

Regards, C-Themes

IBRAHIM BUKURU
4 years ago

hi,


As per your provided url, I have assign woo page in theme options so please suggest what I HAVE TO DO FOR FIX IT ? 

This is too long time, i am still suffering with with theme so please fix it or provide your suggestion.

Kelly R Support Agent
4 years ago

Hi,

I can see you set woocommerce cart page and checkout page in theme options panel. http://prntscr.com/naclbv

You should not change them when integrating woocommerce.

Please check http://soaptheme.net/document/citytours-wp/#woocommerce_integration

Regards, C-Themes

IBRAHIM BUKURU commented privately
Kelly R Support Agent
4 years ago

Hi,

Please confirm paypal can accept south africa currency. If yes, it means your paypal account can not accpet south africa currency.

If paypal can not accept, then please use woocommerce payment gateway in your website.

Please check http://soaptheme.net/document/citytours-wp/#woocommerce_integration

Regards, C-Themes

IBRAHIM BUKURU
4 years ago

Can you please let me know how can i use south africa currency using this theme ? There is any option to setup it ? Please suggest

Kelly R Support Agent
4 years ago

Hi,

It is paypal error. Not our theme error.

Please confirm your country currency can be acceptable in Paypal.

Regards, C-Themes

IBRAHIM BUKURU
4 years ago

I'm getting this error:


Error : Receiving country does not support the transaction currency.


How can i use south africa currency ? please suggest

Kelly R Support Agent
4 years ago

Hi,

I added deposit amount in https://www.bukurutravel.co.za/wp-admin/post.php?post=215&action=edit

http://prntscr.com/n775vr

And you can see paypal payment when booking.

Regards, C-Themes

IBRAHIM BUKURU
4 years ago

Admin login: https://www.bukurutravel.co.za/wp-admin

username: bukuru

password: Qwert@@123

Please check and provide your reply.

Kelly R Support Agent
4 years ago

If you can not do it, please send me your website url and admin credentials. 

I will help you config it.

Regards, C-Themes

Kelly R Support Agent
4 years ago

Hi,

At first, please set deposit amount for every tour. As you can see in https://www.bukurutravel.co.za/place-your-order/?tour_id=215&date=04%2F18%2F2019&time=08%3A00+AM&adults=1&kids=0 deposit amount is 0.

And currency code should be acceptable in paypal such as USD, EUR, etc. You can set it in Currencies menu.

Regards, C-Themes

IBRAHIM BUKURU
4 years ago

Hello Support,


My website url is: http://www.bukurutravel.co.za/

I have purchesed this theme before 5-6 month, now i start working on setup live and get issue with paypal payment option. Website is not redirect on paypal after submit checkout form. So please check it and provide your views.

I have purchesed it again to get solution so please take it on priorty. 

Thank you