why jewelry layout is missmatch

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Lorada - Responsive Elementor eCommerce Theme Lorada - Responsive Elementor eCommerce Theme August 18, 2021
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Amand C Support Agent
2 weeks ago

Hi Nilay,

How was your weekend?

We just changed the additional css field.

Please go to admin->appearance->customize->additional css field.

You can see the custom css linkes.

@media (min-width: 961px) {...........}

Please check on your end.

If you have any other questions, please let us know again.

Best Regards, C-Themes

Nilay Parekh
2 weeks ago

Dear Amand,

please let me know what and where have you changed?

Amand C Support Agent
3 weeks ago

Hi Nilay Parekh,

We have fixed your problem.

Please check everything on your end.

If you have any other questions, please let us know again.

Best Regards, C-Themes

Nilay Parekh
3 weeks ago

Dear Amand 

its working check now 

Amand C Support Agent
3 weeks ago

Hi Nilay,

Your website is not loading on our end, so we can't check your shop page.

Please explain your shop page problem with video screenshots.

Then, we'll check in detail and let you know the solution. 

Best Regards, C-Themes

Nilay Parekh
3 weeks ago

Dear Amand

Also please check this url http://jewelry.scmlog.com/shop/ its not same as https://lorada.c-themes.com/jewelry/shop/ layout miss match please provide solution

Amand C Support Agent
3 weeks ago

Hi Nilay Parekh,

Your website is not working on our end suddenly.

https://prnt.sc/1qvv8gn

Please check it on your end and let us know.

And you can remove the girl image in admin->appearance->menus like scnreshot.

https://prnt.sc/1qvvcnr

Best Regards, C-Themes

Nilay Parekh commented privately
Nilay Parekh commented privately
Amand C Support Agent
3 weeks ago

Hi Nilay,

Did you have a good weekend? Sorry for our late reply.

We also don't know this new person. This ticket is a public view, so anyone can reply to you.

But you sent your credential via private mode, so they can't see it.

Please add the next css code in your additional css field.

@media (max-width: 961px) {
body.left_menu_bar_header { margin-left: 300px; }
}

If you have any other questions, please let us know again.

Best Regards, C-Themes

Nilay Parekh commented privately
john smith
3 weeks ago

I haven't made any modifications. Just imported data from the jewelry layout; could you kindly give the missing CSS? 
among us

Amand C Support Agent
1 month ago

Hi Nilay,

Could you share your site URL and admin info?

After check your admin in detail, we will provide the solution.

Best Regards, C-Themes

Nilay Parekh
1 month ago

Dear amand,

i have not did any changes just import data from jewelry layout can you please provide the css which is missing 

Amand C Support Agent
1 month ago

Hi Nilay,

The problem is caused by css conflict issue.

We saw you changed something, but it is not correct.

Could you restore your changes again and share your site URL and admin info?

Then, we'll check in detail and solve your issue.

Best Regards, C-Themes

Nilay Parekh
1 month ago

please check attached screenshot

Nilay Parekh
1 month ago

Dear Team,

please check my url as in jewelry layout there are some mismatch check below url and screenshot and please provide solution why this happened right side portion mix in left side 

http://jewelry.scmlog.com/ 

https://lorada.c-themes.com/jewelry/