500 Internal Server Error

Closed
Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme April 20, 2019
Login to reply
Kelly R Support Agent
5 years ago
Resolved.
Kelly R Support Agent
5 years ago

Hi,

How did you update the theme?

Please update the theme with following step.

1. Check php version of your website. It should be greater than 7.2. If not, please update it in your hosting server.

2. Download latest version from themeforest and extract it.

3. Replace travelo theme with latest version in your website using ftp.

4. activate another theme and activate travelo theme again in admin

5. Install/update required plugins in Travelo -> Tools menu in admin.

And i can see your support license was expired. Please purchase another one to get our support.

Regards, C-Themes

Balkrishna Pandey
5 years ago

after uploading new version I got the following issue. Please reply.

500 Internal Server Error

An error occurred while processing this request.

Website owner? Check your code and/or debug log. If you need assistance, contact support.