Error installing the CityTours Wordpress theme

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme April 05, 2023
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8 months ago

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10 months ago

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11 months ago

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11 months ago

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Carrie Reese
11 months ago

If you are experiencing an error while installing the CityTours WordPress theme, here are some troubleshooting tips:


Check the theme requirements: Make sure that your WordPress website meets the minimum requirements for the CityTours theme. Check the theme documentation for information on the required version of WordPress, PHP, and other dependencies.


Use the correct installation method: There are two ways to install a WordPress theme - via the WordPress dashboard or via FTP. If you are experiencing issues with the WordPress dashboard installation, try installing the theme via FTP.


Check file permissions: Make sure that the folder and file permissions for your WordPress installation are set correctly. Incorrect file permissions can prevent the theme from installing properly.


Increase the PHP memory limit: If you are encountering a memory-related error during installation, you may need to increase the PHP memory limit. You can do this by adding the following code to your wp-config.php file:


define( 'WP_MEMORY_LIMIT', '256M' );

Contact the theme developer: If you have tried all of the above troubleshooting steps and are still experiencing issues, contact the CityTours theme developer for assistance. They may be able to provide further troubleshooting steps or escalate the issue to their technical team for resolution.

By following these troubleshooting tips and working with the theme developer, you can resolve any issues with installing the CityTours WordPress theme and get your website up and running smoothly.


GMGlobalConnect

Samantha Wheeler
11 months ago

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1 year ago

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1 year ago

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William Clark
1 year ago

Thanks for the reply.

While I waited for your response, I solved the issue.

There was a zip in the zip. The inner zip was what I needed to load.

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1 year ago

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William Clark
1 year ago

What response time should I expect when I have an issue?

It has been days without a reply...

William Clark
1 year ago

Installing theme from uploaded file: themeforest-34kRGibX-citytours-hotel-tour-booking-wordpress-theme.zip

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

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Your Website Url: https://boholholidayexpert.com/