city tour problem

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme June 11, 2019
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Kelly R Support Agent
5 years ago

Hi,

1. You should set image at least 1400 * 700px for header image

2. What is the issue?

3. What is the issue?

4. What is the issue?

5. What is the issue?

6. You are using WooCommerce for the payment, so it shows hotel and tour. 

7. You can not update quantity in cart page. You can update quantity in default woocommerce product.

8. What is the issue?

9. You can add [booking_pincode] and[booking_no] field in email content in theme options panel.

Please check http://prntscr.com/o0p6z2

10. You can get email notification for tour like hotel. Please set it in theme options panel. http://prntscr.com/o0p7fj

11. What is the issue?

12. You can see tour orders in it.

13. 14. You don't need to check woocommerce orders for tours and hotels. We use woocommerce only for payment.

Regards, C-Themes

Vincenzo Masciullo
5 years ago

Hi,

I have already opened a ticket on themeforest where you said you will be updating in the future.


I would like to let you see what the error I am talking about from some screens in the purchase process:

1. I see the hotel

2. I choose the room

3. reservation in the cart

4. I choose the tour

5. I add options to the tour and update the quote

6. my cart contains the tour and the hotel now

7. update the quote in the cart

8. payment details

9. mail received correctly (but missing pin code and booking number)

10. mail receipt for hotel booking only and not for the tour

11. backend side> hotels> orders> hotel reservation present

12. backend side> tours> orders> tour booking NOT PRESENT

13. backend side> woocommerce> orders> complete reservation with correct totals

14. backend side> woocommerce> orders> single order> total correct


In my opinion it should not be difficult to solve the following problem. I sincerely hope you can help me


thanks


best regard