Problem with tour-type presentation

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Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme June 16, 2019
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Kelly R Support Agent
5 years ago

Hi,

Then please create a page to show tours in special tour type.

http://prntscr.com/o2vgbi

http://prntscr.com/o2vgm8

Regards, C-Themes

Ioannis Sampsonidis
5 years ago

I have created a list of tour types to assign my different tours to. See screenshots _4 and _5. 

I have added the tour types inside the menu as an effort to show fast which types of tours I offer. See screenshots _3 and _6.

When someone clicks on some of the tour types, for example on "Health and well-being" the outcome shows "No available tour" because of the one month preset time. See screenshot_7.

Step in the shoes of a customer for a minute: When a customer clicks on a tour type customer would expect to see all available tours under the label "Health and well-being" regardless of dates of tour availability.

On next version please consider our suggestion to the problem as written on screenshot_7.

Thank you!

PS: For this kind of feedback from a travel professional, like the one I give you, the least I would expect would be a free renewal of my help desk support time...

Gratitude is welcome as well.