DEMO IMPORT ISSUES

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LordCros - Hotel Booking WordPress Theme LordCros - Hotel Booking WordPress Theme July 01, 2019
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Kelly R Support Agent
1 month ago

For now, you can see mobile menu in your website.

I think you visit your website in tablet, etc. Please visit your website in desktop.

Then you will see menus, etc in your header. And you can set mobile enable width in theme options panel. http://prntscr.com/oce5d9

Regards, C-Themes

Diego Gois
1 month ago

Good morning, thank you for your help.

The primary color worked, but the header has not yet. - image 01 

I did not make any changes, and it looks like in image 01.

Can you see again?

Is it a problem with my browser?

Kelly R Support Agent
1 month ago

Hi,

1. I changed header layout and it is working well. http://prntscr.com/obwouh

2. I changed primary color to #10306F and it is working well. http://prntscr.com/obwp6m

3. You should config some settings for header. Please check http://prntscr.com/obwqgy you should do it in Theme options panel -> Header tab.

Regards, C-Themes

Diego Gois
1 month ago
 I'm trying to select the header (layout 1) - image 02 Then, I go to the theme options> Heading> I select layout 1 - image 03 I save the changes. When I go to check on the site, the header is not in layout 1 (buttons - menus etc) - image The same thing happens when I try to change the primary color of the theme. I go until General settings> Theme primary color> I choose # 10306F, but the color does not change on the site. If it worked for you, please you can leave layout 1 in the header and theme primary color as # 10306F I want the header to be like the images 04 and 05. but every time I change the header, the result is the photo 06. The menu does not match and there is no "book now" button.
 
Diego Gois
1 month ago

 I'm trying to select the header (layout 1) - image 02

Then, I go to the theme options> Heading> I select layout 1 - image 03

I save the changes.

When I go to check on the site, the header is not in layout 1 (buttons - menus etc) - image

The same thing happens when I try to change the primary color of the theme. I go until General settings> Theme primary color> I choose # 10306F, but the color does not change on the site.

If it worked for you, please you can leave layout 1 in the header and theme primary color as # 10306F

I want the header to be like the images 04 and 05.

but every time I change the header, the result is the photo 06.


 

Kelly R Support Agent
1 month ago

Hi,

I checked your website. I tried to change header layout in theme options panel and it worked well.

Please let me know your issue details clearly.

You changed what settings in theme options panel and what is not working, etc.

Regards, C-Themes

Diego Gois
1 month ago

Hi Kelly.

I already tried changing in theme options, but I could not. 

He does not change. 

I put the site online. 

Follow login data

http://aconchego.xyz/wp-admin/

user: Admin

password: Kamikaze*13

Can you help me?

Kelly R Support Agent
1 month ago

So you imported demo, but what 's the problem?

You can change header layout in theme options panel.

And you said our demo site has the same issue. Then please tell me url and screenshot and details about the issue, so that I can understand easily.

Regards, C-Themes

Diego Gois
1 month ago

Today I tried again.

But I had no success.

I try to import the demo.

It does not advance in Processing menus

Diego Gois
1 month ago

Yes.
I do the import of the layout, but the header does not change on the site.

I'm working on my offline site (localhost) so I can not send you the
credentials or URL.

Is there a problem with Demos import?

In the live preview of the demos, I noticed the same problem



Em ter, 2 de jul de 2019 às 00:40, C-Themes Help Desk <
c-themes+XEM2zNG4XAeNj7aDoyY3@mail.support-hub.io> escreveu:

Kelly R Support Agent
1 month ago

Hi,

I did not understand your issue.

So you changed header layout in theme options panel, but header is not changed in frontend?

Or what is your issue?

And please send me your website url and admin credentials.

Let me check your website.

Regards, C-Themes

Diego Gois
1 month ago

First, sorry my bad English.
I have trouble with a demo import.

No matter wich demo i've import, the header still the same.

I've try all the demos and the theme options> header. But the header don´t change.

I see in the live preview have de same issue. Several times, the page demo don´t load.

can you help me?