Thanks for your advice.

Regards, C-Themes

yes sir, we found the reason. we enabled the wpbakery composer for tours and then it made changes to the tours pages and stopped showing any tour even the whole pages. We disabled the bakery composer in tours again, cleaned its code in the beginning and end of the page and the tours started showing. This means that by default when the theme installs, the wpbacker composer is not active for tour packages while the sample tours works fine. when you enable the wpbakery in its custom settings to handle tours pages, it will disturb all the tours. Kindly change its behaviour so the plugin is enabled when installed the theme and dummy data so one can directly edit the tour packages in wpbakery which has several features to show blocks in different ways. 

One more request.. in the classic editor, you have provided short codes of the theme but there is no short code provided to insert packages. Hope to add it in next update.

Thank you for your support and hope to get this all fixed in next update.

Hi,

You said you did " updating the tour package pages".

Can you tell me what you did exactly?

And please send me your website url and admin credentials and cpanel information. Let me check your website.

Regards, C-Themes

Please note that we did some troubleshooting and found that the plugin CT-Booking has a problem. When we disabled the plugin, the site started but the not showing any package due to the plugin disabled. Kindly do a quick fix and pus an update urgently.

Hi,

Our site www.desertsafari.abudhabi stopped working suddenly today on July 18 in the  afternoon while we were just  updating the tour package pages. The browser is showing the following message.

This page isn’t working desertsafari.abudhabi is currently unable to handle this request. 

HTTP ERROR 500

Please help