Issue “Request time out” when submit form booking tour..

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Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme July 29, 2019
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Kelly R Support Agent
4 years ago

Hi,

Please replace booking-success.php file with original file and try again.

Regards, C-themes

Angga Pradipta
4 years ago

we only did changes on booking-form.php (change input name to local language) and booking-success.php (change message success to local language) 

yes we already updated the latest version 4.1.2

Thanks Kelly

Kelly R Support Agent
4 years ago

Please confirm you did not change theme files.

And confirm you are using latest version of Travelo theme.

And please send me your website url and admin credentials.

Let me check your website.

Regards, C-Themes

Angga Pradipta
4 years ago

ok I already change back the form to a default field

but the Request Timeout issue still shows up.. why?

screenshot attached on my last comment

Angga Pradipta
4 years ago

ok, I already change back to default input form

but the "Request Timeout" issue still shows up..

Kelly R Support Agent
4 years ago

Hi,

You can not change booking form fields in Travelo theme.

Travelo theme has not such feature. If you change booking form field, you should change booking system, too.

Regards, C-Themes

Angga Pradipta
4 years ago

I intended to custom my own form booking field input, but after the form is changed i had a problem after submit form

the screen still show loading progress bar keep loading for a minute to wait, sometimes when the progress bar finish loaded the website the screen will showing a message 

"Request Timeout

This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'. "

i have search for the soultion on this issue, but still no idea for the soultion... can you help this problem?


Thanks