I´ve read my last message and, i´ve seen that it sounds a bit harcore.
It was not my intention and i apologize if you untestood it that way.
(Other thing is, i´m spanish. My mother language is not english...and i´m not using Google Translate, so it´s easy for me to choose words that can be somehow unadequate, without intention.
I understand that your usual customer can be a rookie, so it deserves a more basic or generic response.
And i only wanted to clear that´s not my case.
Anyway, this problem is solved, but i have another one. So i´ll close this ticket now and i´ll open a new one in a few.
Thx!
I´ve read my last message and, i´ve seen that it sounds a bit harcore.
It was not my intention and i apologize if you untestood it that way.
(Other thing is, i´m spanish. My mother language is not english...and i´m not using Google Translate, so it´s easy for me to choose words that can be somehow unadequate, without intention.
I understand that your usual customer can be a rookie, so it deserves a more basic or generic response.
And i only wanted to clear that´s not my case.
Anyway, this problem is solved, but i have another one. So i´ll close this ticket now and i´ll open a new one in a few.
Thx!