Endless Spinner on Check Out or Order Confirmation page

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Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme Travelo - Travel/Tour/Car Rental/Cruise Booking WordPress Theme September 06, 2019
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Kelly R Support Agent
1 month ago

Hi,

I tried to book a tour in your website and it works well.

I can see you integrated woocommerce payment.

Regards, C-Themes

Devender Rana
1 month ago

please try again now

Sent from Mailhttps://go.microsoft.com/fwlink/?LinkId=550986 for Windows 10

Devender Rana
1 month ago

Kelly,

Please check again,

we have uploaded tour package for your ready reference.

Devender Rana

Sent from Mailhttps://go.microsoft.com/fwlink/?LinkId=550986 for Windows 10

Kelly R Support Agent
1 month ago

Hi,

I logged in your website, but I can not see any accommodation or tour in your website backend.

And you did not config theme options panel.

How can I check the issue in checkout page?

Regards, C-Themes

Devender Rana
1 month ago

Kelly,

https://www.gojohny.com/wp-admin/

Username gojohnyadmin
Password Snake@1234

Devender Rana

Sent from Mailhttps://go.microsoft.com/fwlink/?LinkId=550986 for Windows 10

Kelly R Support Agent
1 month ago

Please send me correct website url and admin credentials.

We will check your website issue.

Regards,

Devender Rana
1 month ago

Kelly,

Greetings of the day,

I am forwarding this mail to our Website Development Vendor, His name is Ravi.

Also inform us your business working hours and your time zone.

Ravi,

Meet Kelly, from C-Themes Help Desk.

Thanks and Regards

Devender Rana
For GoJohny Travels

Sent from Mailhttps://go.microsoft.com/fwlink/?LinkId=550986 for Windows 10

Kelly R Support Agent
1 month ago

Hi,

Sorry for the late reply.

BTW, your website url and login credential is not correct.

http://prntscr.com/p4272i

www.gojohny.com is not WordPress website.

Regards, C-Themes

Devender Rana
1 month ago

www.gojohny.com

Wpadmin

Username -gojohnyadmin
Password - Snake@1234

Kelly R Support Agent
1 month ago

Hi,

Please send me your website url and admin credentials.

let me check your website.

Regards, C-Themes

Devender Rana
1 month ago

an endless spinner occurs when it lands to checkout page or at the page where it directs to payment options.

I have WordPress 5.2.3. and Woocommerce 3.7.

Thanks and Regards

Devender Rana