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Bigcart eCommerce Theme Bigcart eCommerce Theme October 16, 2019
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Amand C Support Agent
1 year ago

Hi

I checked your admin in detail and found the problem.

Bigcart theme option panel is working well now. Only CSS fields are not working.

Because it is caused by server cache problem. In theme folder, there is already in compiled css code.

But your website is including old css version. 

You didn't set up any cache plugin, but your hosting server is provide server cache.

So please contact your hosting provider and disable server cache.

If you have the other question, please let me know

Kind Regards, Amand

Qué Código
1 year ago

Hello,
The ones that don't save are the css, as is the width of the header and the size of the logo.

https://subefotos.com/ver/?c60291ca79ecb20231667d4903fe3027o.png

https://subefotos.com/ver/?b309831df2b0b3ea7cb5dd9ccc12c264o.png


regards

Amand C Support Agent
1 year ago

Hi

I checked your admin and everything is working well now.

I changed header style on theme option panel like screenshot.

https://prnt.sc/pkuuhx

And it works well now.

https://prnt.sc/pkuu7e

Please check again on your end and let me know

Kind Regards, Amand

Qué Código commented privately
Amand C Support Agent
1 year ago

Hi

Please send your site admin info. Then, I will check in detail and provide solution quickly.

Kind Regards, Amand

Qué Código
1 year ago

Hello,

I have problems with the menu since it does not want to take the changes that I save in the theme options, and I am not using any cache plugin.
Site: https://www.desarrollo.quecodigo.com/mussel/
Regards