Trying to figure out the image ratio for the header image

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CityTours - Hotel & Tour Booking WordPress Theme CityTours - Hotel & Tour Booking WordPress Theme October 16, 2019
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Kelly R Support Agent
3 years ago

Yes, You can set height of header image in theme options panel and in edit page.

So we can not tell you the exact ratio.

Regards, C-Themes

Lucas Moore
3 years ago

Ok no problem I will make sure to have higher resolution photos in
the header but is there a ratio that I am looking for? Even if I have at
least a 1440 width image and it is 1000 height the image will still be
stretched or pinched or generally not look right. I have our header height
set to 600 in the theme settings, and because that setting is variable, is
that why you can't give me a standard photo ratio?

Kelly R Support Agent
3 years ago

You said you used over than 1500px width image, but I can see it is 1024px image in https://rinconvacations.com/tour/stand-up-paddle-board-rincon/

Please use high resolution image. At least 1440px width image.

Regards,

Lucas Moore
3 years ago

https://rinconvacations.com/tour/stand-up-paddle-board-rincon/
https://t.yesware.com/tt/59778425f7438ae394e1d2a8ca525002b183c02a/5cc54dff3b0b03e195c689c18f3ac3fd/91f5777914e1c570f0b4a1898c19b663/rinconvacations.com/tour/stand-up-paddle-board-rincon/

Some of our headers look less stretched than others but I was just trying
to see if there was an exact ration like 16:9 or something like that. That
way I can create a template and update all the headers.

Kelly R Support Agent
3 years ago

Header image should be stretched because device size are different.

Please send me your website url. Let me check the issue.

Regards,

Lucas Moore
3 years ago

I keep trying to upload a proper ratioed image to be my header images for my tour pages, but they always seem to be stretched. The ration that I get to be the closest is 1500x600 but having the actual ratio so that I can make a template would be ideal. Or if there is a way to make sure that the photos don't stretch and just get cropped that would also work. I just want it to look correct